Average Reviews:
(More customer reviews)The Halo vacuum has a very neat concept behind it.The idea of using UV light to kill all bacteria and organisms is a brilliant marketing idea.How well this machine actually destroys those little nasties, I'm not sure of.What I am sure of is the poor quality of this vacuum.
The Halo vacuum comes 100% assembled in the box.The handle is telescoping allowing it fit nicely in the box.Since day one, after telescoping the handle up, I have yet to be able to make the handle go back down.The button that is supposed to control the handle actually broke off and now the handle is stuck in the up posistion.
The vacuum cleaner is very basic, as there are no attachments on board.There's no way to use any hose on this machine, so you are limited to cleaning the floor only.Since there's no hose on the machine, I don't really have a way of testing how much suction the motor creates, but I can tell you vacuuming pet hair is no simple task as it took 2-3 swipes with the machine to completely vacuum the hair off the floor.
After using the machine probably 7-8 times, I bumped the front of the machine into the baseboard (it was rather hard, as I was trying to finish ASAP) and the UV light went out, and now won't come back on.The main feature of the vacuum is now not functional, and it's almost brand new.
I have tried ordering the part (UV lightbulb) and to no surprise, the part has been back ordered for 3 weeks. We have also tried to order more machines, also backordered.When we try to call the company to find out where our order is, there is never any answer.We have no idea when, or if we are going to get this part.Even the bags, which without them the vacuum is useless, are currently on back order.
If the vacuum cleaner had costed $100, I would understand that you'll get what you pay for, but this vacuum retails for $400-$500, and for that price, the vacuum should definitely not have broken so soon.
The company is a brand new company, so I will give them the benefit of the doubt, and hope that they get their act together, but in the meantime I will let anybody who asks me know TO STAY AWAY FROM HALO!
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Product Description:
Equipped with ultraviolet-light technology, this full-size vacuum cleaner kills potentially dangerous micro-organisms and pathogens living--and reproducing--unseen, in carpets, mattresses, and other home fabrics. Germicidal ultraviolet light, or UV-C light, provides the most effective way to eradicate unseen and unwanted pests without the use of chemicals. Simply run the unit over carpets like with a normal vacuum, then activate the UV-C bulb with the trigger on the handle to instantly and safely deactivate the DNA of dust mites, viruses, bacteria, fleas, lice, and mold. The unit also provides HEPA filtration, which removes 99.97 percent of harmful particles from the air, plus an odor-reducing carbon filter to keep the air fresh. Other highlights include five different height levels for various types of floors--from carpet and rugs to tile and wood, a 31-foot power cord, a gear-driven brush bar that has no belts to replace, and a telescoping handle for convenient storage and unique comfort in use. Weighing only 15 pounds, the vacuum cleaner, with its powerful suction and germicidal action, can easily be maneuvered from room to room throughout the home. Five dust bags come included. The vacuum cleaner measures 14 by 12 by 36 inches (or 44-1/2 inches with the handle extended) and carries a one-year warranty.
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